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FAQ

FAQ

체크인/아웃 목록

    What time is check-in and check-out?

    Check-in is at 15:00 and check-out is at 12:00.

    Is it possible to check in before the check-in time?

    Check-in is from 15:00.

    If you want to check in before then, an additional fee of KRW 22,000 per room per hour will be charged from 12:00.

    If you want to do, please inquire at the front desk. (It may not be possible if the room is full.)

    Is it okay if my check-in is late?

    The front desk is open 24 hours.

    However, if the check-in time is over 23:00, please contact the front desk.

    Can I extend the check-out time?

    Check-out is at 12:00 PM, but it can be extended up to 14:00.

    (The check-out time varies depending on the travel product you have booked.) The extension fee is KRW 22,000 per room per hour, and if you wish to extend the stay, please contact the front desk in advance. (It may not be possible if the room is full.)

    Is it possible to store luggage before check-in?

    Luggage storage is available on the day of check-in 

    However, it may be difficult to store depending on the type of luggage, so please inquire at the front desk in advance.

    Is it possible to store luggage after check-out?

    Luggage storage is available on the day of check-out

    However, it may be difficult to store depending on the type of luggage,

    so please inquire at the front desk in advance.

    Can I send my luggage from the hotel by courier?

    We do not provide a separate delivery service.

    It may be cumbersome, but please use a convenience store or post office delivery service near the hotel.

    Sogong-dong Post Office: 34, Namdaemun-ro 1-gil, Jung-gu, Seoul (1-minute walk from the hotel)